The Avenue Medical Centre
Si C. 2 years ago • From Google
Bad
Terrible healthcare service with zero patient compassion
I'm utterly frustrated with this completely ineffective medical practice. What's the purpose of registering with a surgery if you can't receive the essential care you desperately need??? My girlfriend is suffering immensely, and instead of addressing her urgent medical requirements, they seem more concerned with limiting patient access. I joined this surgery expecting proper healthcare, and THAT'S THE WHOLE POINT of registering. Someone in a leadership position (definitely not one of those dismissive receptionists) needs to seriously evaluate how poorly this practice is performing and implement meaningful improvements. It feels like they're discriminating against us because we're council tenants, treating us as though we're not worth their time or effort. They're perfectly content collecting their comfortable annual income from patients while providing substandard service. These receptionists need proper training immediately - having a receptionist title doesn't grant you the right to be callous and unhelpful. They need to get their act together and start showing some genuine care and professionalism.
The front desk personnel were incredibly discourteous and displayed a hostile demeanor. From the initial phone interaction, they were markedly unhelpful and provided zero guidance or potential..
The Avenue Medical Centre
Alena B.
I phoned early to schedule a visit, and they accommodated me quickly, seeing me within the hour. The physician conducted a comprehensive examination and recommended an antibiotic treatment.
The Avenue Medical Centre
Bethany B.
Dr. Kaligiri is absolutely fantastic! Incredibly meticulous, compassionate, and highly professional!
The Avenue Medical Centre
Omos P.
Jolene was exceptional, demonstrating remarkable skill and compassion during the blood draw procedure. Her professional approach and attentive manner made the entire experience truly impressive.
The Avenue Medical Centre
Sentient T.
Two weeks of waiting for a phone consultation regarding scan results is absolutely unacceptable. This medical practice is either overwhelmingly beyond a safe operational capacity or fundamentally..
The Avenue Medical Centre
si c.
I'm utterly frustrated with this completely ineffective medical practice. What's the purpose of registering with a surgery if you can't receive the essential care you desperately need??? My..
The Avenue Medical Centre
Kenneth L.
My visit here has been quite enjoyable. The physicians were incredibly supportive and compassionate, and the nurse who drew my blood was warm, welcoming, and considerate. The front desk staff were..
The Avenue Medical Centre
Ania O.
Absolutely the worst medical clinic imaginable. Their service is completely inadequate and unprofessional - steer clear if you value your overall health and well-being
The Avenue Medical Centre
Mark F.
Highly satisfactory interaction
The Avenue Medical Centre
Dave W.
I've been compelled to file a formal complaint with NHS England regarding the physician and practice manager. Ever since Dr. Magrogan's retirement, this medical facility has dramatically declined..
The Avenue Medical Centre
Jason W.
I've only visited this surgery a few times, and each occasion, the staff and doctors have been welcoming and pleasant. However, I now require a steroid injection and followed their instructions to..
The Avenue Medical Centre
elaine s.
Acceptable for those in good health, but not recommended for others.
The Avenue Medical Centre
Georgia M.
Outstanding organization. The entire team demonstrates professionalism and warmth. Scheduling an appointment via telephone is straightforward and convenient. I consistently receive text..
The Avenue Medical Centre
David M.
I'd rate this establishment at rock bottom, since it's absolutely terrible and the employees are incredibly discourteous - steer clear and save yourself the frustration 👎
The Avenue Medical Centre
Phyl F.
Initially struggled to secure an appointment with my preferred physician, but the receptionist kindly suggested a Saturday morning slot with Dr. Akhter just days later. He proved to be incredibly..
The Avenue Medical Centre
Joshua S.
These are truly heartless individuals who show no genuine concern. Claiming to serve the NHS and provide care, their service has progressively deteriorated over the years I've been associated with..
The Avenue Medical Centre
amanda g.
The staff and doctors are absolutely wonderful, with such a warm and friendly approach. My only gripe is the challenging process of scheduling an appointment. However, I must highlight the..
The Avenue Medical Centre
Ali S.
Friendly service, but scheduling takes an extended period of time.
The Avenue Medical Centre
Serigne T.
Unhelpful and disrespectful employees who lack basic customer service skills and professionalism.
The Avenue Medical Centre
jo s.
Exceptional service from the front desk staff today! Truly impressed and grateful for their help. Many thanks!
The Avenue Medical Centre
Cheuk L.