BC

Beatrice C. 5 years ago • From Google

Rating

Bad

Terrible healthcare service with zero patient compassion

An utterly dreadful encounter from the moment I became a patient at this GP practice. Not only do they demonstrate a complete disregard for patient needs and concerns, but they also burden their receptionists with medical information that is not their responsibility. The lack of compassion in this practice is appalling. Getting through to them is an exercise in frustration, and their website offers no relief. They constantly redirect patients to an e-consult form, and if you don't mark it as an emergency, they unceremoniously shunt you to the 111 service, which is absurd. I remain astounded by the abysmal level of care, especially when you consider their salary declaration form reveals surprisingly high compensation that stands in stark contrast to the dismally low quality of service they provide.

Other reviews for Belmont Medical Centre