Chelmer Medical Partnership (Humber Road Surgery)

Highly successful medical procedure with excellent results

Absolutely terrible customer service, with no available booking slots for an entire week. Phone support involves endless waiting and frustration.

Since becoming patients at Humber Road, we've been thoroughly impressed by the exceptional care and service. The staff, from receptionists to nurses and doctors, have consistently demonstrated..

What was once a reliable medical facility has now deteriorated. Their new appointment scheduling system is completely dysfunctional, making it nearly impossible to see a doctor, even in critical..

Securing a medical consultation has become incredibly challenging since Chelmer medical partnership took over. Patients are frequently redirected to alternative clinics away from their registered..

Scheduling appointments at this location is a challenging process, with limited availability and long wait times making it frustrating to secure a convenient time slot.

I'm repeatedly failing to secure a consultation despite submitting the triage questionnaire multiple times. Whenever I receive a booking link, there are zero time slots open. Their guidance suggests..

If I could award zero stars, I absolutely would. The receptionist was incredibly discourteous and unhelpful. After relocating to Chelmsford from London and registering at Chelmer Humber Road, I..

Just the day before, I was experiencing significant health discomfort, so I utilized the online triage system. Remarkably, within mere moments, I received a phone call scheduling an immediate..

I've been a patient at this medical practice, previously known as Sunrise Avenue, for more than two decades without any issues. Recently, however, reaching them has become incredibly challenging. On..

I've enjoyed my time with Humber Road Surgery ever since being automatically transferred after Sunrise Avenue's closure. However, the recent merger into Chelmer Medical Partnership has drastically..

This medical practice was once a beacon of quality healthcare with compassionate physicians, but the recent leadership change has transformed it into an absolute disaster. The new doctors are..

Mr Leslie Pegram provides exceptional appointment scheduling. I rang up early Monday morning on September 5th and was able to secure a doctor's consultation by 9:30am. The responsiveness is truly..

Contacting customer support is a nightmare - phone lines are perpetually jammed, and when you submit a request through their mobile app, they consistently claim they're unable to assist, forcing you..

I'm transitioning to a new medical practice due to relocating beyond Springfield, and I wanted to express my sincere appreciation to Dr. Trudi Rogers. She has been absolutely incredible -..

Always quick to assist and consistently supportive during our interactions. Much appreciation!

Throughout my six-year journey as a patient at Humber Road, I've consistently been impressed by the exceptional care from every staff member. The doctors, nurses, and reception team have..

Exceptional surgical experience! Wonderful medical team from doctors to nurses and front desk personnel - Dr. McGregor is an outstanding physician. 👌

These two medical facilities, along with Tennyson Road surgery, are commendable Parkside needs to recognize how they've failed these locations The front desk staff display disrespectful behavior,..

Scheduling an appointment is a nightmare with their ineffective communication system. The moment you try to connect, you're met with an impersonal automated message that simply states the lines are..