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M.i M. one year ago • From Google

Rating

Bad

Terrible healthcare that fails every patient expectation

I've been with Barton House Group Practice for over three decades, and if I could rate them lower than zero, I would. My sincere hope is that they cease operations entirely. Attempting to contact them is an absolute ordeal—I consistently spend more than half an hour on hold, and when someone eventually picks up, they refuse to schedule an appointment. Their preferred method is pushing patients to book online, which isn't feasible for everyone. Securing an in-person medical consultation is virtually unattainable because they mandate a preliminary phone consultation, and if you happen to miss their singular attempt to reach you, your chance is permanently lost. Additionally, I shelled out £25 for a private document, and after three weeks, I'm still empty-handed. This practice is fundamentally unreliable, and I intend to file a formal complaint. Patients absolutely merit superior treatment!

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