CL

Chloe L. 2 years ago • From Google

Rating

Bad

Terrible healthcare that fails mental health patients

I wish I could award zero stars. The service is utterly appalling, with receptionists displaying zero empathy and critical correspondence mysteriously vanishing from their email system. I'm unable to obtain a referral form for PRIVATE mental health support because they claim they're "fully booked after 12" - a blatant lie, especially when it would take mere minutes to complete paperwork. When I emphasize the urgency, their dismissive response is simply "call the crisis team". I'm thoroughly disgusted by this practice, which has consistently failed me during every interaction. If I weren't planning to leave the country this year, I would absolutely switch providers. AVOID AT ALL COSTS. They are a complete embarrassment.

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