Riversdale Surgery

I rely on online platforms to schedule and manage medical appointments, as well as to request recurring medication refills.

I had an exceptional experience with this medical practice today. When I called at 10:15 am, the receptionist was incredibly kind and attentive. I explained my urgent need for an appointment..

Appalling management leads to endless phone wait times of over 40 minutes when attempting to schedule an appointment, with staff consistently inventing baseless reasons to prevent booking via..

I was thoroughly delighted by the prompt and exceptional care provided to me today by Dr. Metcalf and his team. Kudos and appreciation. Brian Monk

The medical practice recently implemented a new digital platform, leading to significant challenges for patients attempting to schedule appointments or request medication refills via the NHS app. It..

Enduring a three-week delay just to secure a medical consultation is utterly frustrating. The prolonged waiting period feels excessive and inconsiderate, leaving patients like myself feeling..

The digital system leaves something to be desired, but the surgical experience is excellent - the reception team is outstanding and the physicians are incredibly personable. I've been a patient here..

The surgical experience here is top-notch. The entire team demonstrates remarkable professionalism and warmth, while the medical personnel exhibit genuine empathy and concern for patients.

Throughout my six-year experience with this medical practice in Belper, the quality of service has consistently matched or exceeded my previous healthcare providers. Whenever medical attention was..

Exceptional medical service that addressed my needs promptly and effectively. As a temporary resident, I was incredibly relieved to receive such high-quality care. The staff, from the welcoming..

I've had a positive experience with the medical staff at this practice, with the exception of Dr. Hewitt, who is the lead physician. His bedside manner is extremely unprofessional and dismissive...

This medical practice has been a complete disaster lately (spring/summer 2021). My entire family, myself included, has encountered various problems that seem to stem from either poor..

Throughout my experiences, I've consistently been valued and heard at Riversdale. Despite having multiple health challenges, the physicians here are truly exceptional.

Exceptional support throughout my decades-long experience. Consistently reliable when scheduling appointments, with a refreshingly straightforward booking process that avoids unnecessary early..

After several years, I'm finally changing medical providers. Throughout my experience, I've consistently felt like a burden, and the diagnostic process and treatment recommendations have been subpar..

Ellie-May at the front desk was absolutely outstanding - her customer service was top-notch. She was incredibly accommodating and went above and beyond to help. Her communication skills were..

I reached out via phone today (29/01) with minimal warning for my inaugural visit and was promptly scheduled for an early appointment. Every interaction, from the initial phone conversation with the..

An exceptional medical practice with a compassionate doctor who truly listens and provides top-notch guidance. The kind of personalized, attentive healthcare that feels refreshingly traditional and..

Physicians at this medical practice are dishonest, particularly Dr. Maronge.

I have absolutely no complaints about the surgical practice. Whether for scheduled check-ups or emergency consultations, I've consistently been satisfied with the care provided. Every physician..