MA

Marlenka A. 3 years ago • From Google

Rating

Bad

Terrible healthcare that left me misdiagnosed and suffering

This medical practice is a complete disappointment of incompetent staff who seem indifferent to patient health. I've visited multiple times, always leaving without proper medical assessment. Their standard response is dismissing everything as a viral infection, recommending only paracetamol and hydration. After three unsuccessful attempts to receive care, I developed severe sinusitis and ultimately required antibiotics from a private physician at my own expense. I lost three weeks of unpaid work and remain unwell due to their lack of understanding about my condition. They refused an in-person consultation, casually suggesting it was just a virus that would resolve in weeks. A private specialist warned that further delay could lead to potentially life-threatening sepsis. Another instance involved my iron and vitamin D deficiency, which they repeatedly tested and claimed was normal, despite my private test results proving otherwise. When I presented evidence, the doctor repeatedly questioned my mental health, attempting to suggest my concerns were psychological simply because I sought proper medical attention. To add insult to injury, I requested name corrections from their reception multiple times over two years, yet they never resolved this basic administrative error.

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