Willow Tree Surgery

This medical practice is absolutely dreadful. Dr. Kumar demonstrates appalling professionalism, consistently displaying a dismissive, unhelpful, and discourteous attitude that falls far below any..

I strongly advise against this medical practice - in fact, steer clear completely! The medical staff appear utterly disinterested in patients' concerns, seeming to listen without genuine care and..

Their guidance is extremely ambiguous and confusing. I've detected discriminatory undertones, and the front desk personnel demonstrate a remarkably discourteous and demeaning attitude. I am..

Regrettably, I witnessed firsthand the disrespectful manner in which the front desk employees addressed my ill Father. Their behavior was shockingly discourteous, displaying an abrupt and dismissive..

This surgical practice is absolutely dreadful - I'd rate them zero stars if possible. The front desk staff are unprofessional, addressing patients inappropriately with terms like "babe". They..

Do not entrust your healthcare to this medical practice. I wish I could award zero stars, as they have been completely useless to me. I joined them last July, and to this day, they have failed to..

I've been a patient at this medical practice for over a decade, and I'm thoroughly satisfied with their care. Dr. Handalage consistently demonstrates exceptional professionalism, expertise, and..

Outstanding medical professionals, particularly Dr. M Handalage, though the support personnel lack warmth and interpersonal skills.

Extremely poor healthcare experience, constant rotation of physicians, medical staff seem disinterested and detached, patients feel like mere numbers rather than individuals needing genuine care and..

This general practice is absolutely terrible. The doctors show zero empathy, completely ignore patients' concerns, and fail to provide proper diagnoses. They're so reluctant to physically examine..

I've been a patient of this medical practice for three decades, even before they moved to their present site, back when Dr. Sinha was practicing. Throughout the years, I've witnessed numerous..

I truly appreciate my doctor (Dr Handalage), who is exceptional - warm, humorous, and providing outstanding care. If only the rest of the practice matched her quality. Unfortunately, the overall GP..

Wish I could rate this zero stars. Absolute worst general practitioner. Shockingly, some people have given 5-star ratings (which is mind-boggling), and I hope those patients are somehow alright and..

Exceptional customer care. Truly compassionate staff. I'd like to highlight Dr Handalage in particular. She has demonstrated outstanding professionalism over the years, especially during the..

Dr. Handalage is absolutely the most terrible physician I've encountered in my quarter-century at this medical facility. She comes across as harsh and unfriendly, consistently rushing through..

Welcoming personnel, doctors genuinely listen and engage with patients, absolutely impeccable service with no room for criticism.

Terrible healthcare facility with an unprofessional front desk staff who consistently make errors. They repeatedly mishandled my scheduling, leading me to file a formal complaint with the NHS. I..

I am extremely frustrated with the appointment system at Willowtreesurgery, particularly their phone consultation process. The doctors claim they will call patients between specific hours (like 3 to..

THE DOCTORS AT THIS MEDICAL PRACTICE ARE EXCEPTIONAL, AND THEY CONSISTENTLY PROVIDE OUTSTANDING CARE. THE RECEPTION TEAM IS EQUALLY IMPRESSIVE, PERFORMING THEIR DUTIES ADMIRABLY. THEY ALWAYS TREAT..

The medical staff here are excellent, but their phone system is incredibly frustrating. I've been first in the queue for over an hour and still can't get anyone to pick up the call.