AB

Alex B. one year ago • From Google

Rating

Bad

Terrible healthcare that wastes my time

The service was absolutely appalling. I encountered numerous issues: nurses prematurely ending their shifts and canceling appointments without any notification via phone or text. I had already left work early to attend the appointment and was forced to reschedule, requiring additional time away from my job. I was assured I could simply show up for an X-ray with my hospital referral, expecting a quick process. Arriving at 9:00 AM, I discovered no referral had been processed by St. Andrews. By 9:30 AM, I was making calls to have the referral sent through. At 11:30 AM, I was still waiting, and after multiple phone attempts, I finally gave up at 12:20 PM. Once again, I've sacrificed work time for an appointment that has resulted in nothing but wasted hours. Their unprofessional and inconsiderate approach has convinced me to seek out a new medical practice immediately.

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