AP

Austin P. 4 years ago • From Google

Rating

Bad

Terrible healthcare with disrespectful and unhelpful staff

The reception team displays an appalling level of disrespect, with a clear agenda to obstruct patient services like scheduling, referrals, and prescriptions. Despite being a long-time patient even before the pandemic, I consistently encountered this unprofessional behavior. Their treatment of older patients is particularly disgraceful, making interactions uncomfortable and demeaning. I ultimately transferred to a medical practice that demonstrates genuine care and professionalism, treating patients with basic human dignity and actively working to address their healthcare needs. This current practice's conduct is unacceptable and warrants serious scrutiny. I sincerely hope relevant authorities will investigate these ongoing systemic issues that have been permitted to persist for far too long.

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