VV

Vicky V. 3 years ago • From Google

Rating

Bad

Terrible healthcare with misdiagnosis and poor communication

I can't get through to this medical practice no matter what - it's absolutely the most terrible healthcare provider I've ever encountered. The doctors have repeatedly misdiagnosed both of my children on multiple occasions. In fact, I ended up having to diagnose my own son's condition by researching skin conditions on Google. When the doctor refused to provide an emergency appointment, claiming my son had already been incorrectly diagnosed, I contacted 111 who helped me secure an appointment. At that consultation, I explained the actual condition to the doctor, who then confirmed my assessment and prescribed the correct fungal cream, replacing the harmful steroid cream I had previously been given. The infection has now completely resolved, just as I had identified. To be absolutely clear, this is without doubt the worst medical surgery in Newport.

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