BA

Blessings A. one year ago • From Google

Rating

Bad

Terrible healthcare with neglectful patient treatment

As a previous patient of this medical practice, I completely understand the sentiment behind other 1-star reviews, as I was compelled to submit my own to finally receive a response. The practice consistently failed to properly investigate my health concerns, and it was only after leaving that I was diagnosed with conditions that could have been easily identified at another medical facility. I continue to experience the long-lasting consequences of being neglected as a patient, including challenges in accessing necessary additional support. During my time there, my numerous attempts to communicate through phone calls and emails were systematically ignored, and it was only after posting a negative online review that the practice finally reached out, despite previously disregarding my urgent and serious health issues. It is evident that maintaining their public image takes precedence over patient well-being. I transferred to a different GP practice in late 2022 and have absolutely no regrets. I strongly advise all current patients to carefully consider their primary healthcare provider and especially recommend that individuals with chronic conditions or those requiring regular medical monitoring seek support elsewhere.

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