Malzeard Road Medical Practice

If I could, I'd rate this place zero stars. The physicians are adequate, but the reception staff lack any professional competence, attempting to pre-diagnose patients before even scheduling an..

Transferred from my previous healthcare provider in Stopsley Village, and the difference in care quality is truly remarkable. The team at Malzard demonstrates superior efficiency and empathy when..

Absolutely terrible, their communication is appalling The staff's demeanor is incredibly dismissive, clearly aiming to rush customers out without providing any meaningful assistance, with Anita..

I'm utterly baffled by how this medical practice is still operational! For three entire months, they've consistently ignored my phone calls, and on the rare occasion someone did pick up, a staff..

I'm truly grateful for Dr. Shah, who is an exceptional physician. He genuinely listens to his patients and provides top-notch medical guidance, making sure to recommend the right specialists when..

Extremely unprofessional service that should be steered clear of. They fabricate excuses about physician unavailability, and despite my three attempts to communicate—both via phone and in..

Absolutely dreadful encounter! Every staff member, from the front desk to the physician, consistently demonstrates dishonesty and a terrible attitude. Basic questions are completely ignored, and..

I recently had a phone consultation with DR K Singh, and it was handled with utmost professionalism. Given my hectic schedule and inability to visit the clinic in person, I was genuinely..

I concur with the recent feedback about notable enhancements! Heartfelt appreciation goes out to the entire team present today, with special recognition to Amal for their exceptional..

I was redirected to this medical facility when my regular physician's practice unexpectedly shut down. Their communication is absolutely terrible - I've been stuck on hold for more than half an hour..

These people are completely incapable of answering a simple telephone call!

Right off the bat, certain front desk staff display a lack of professionalism. Moreover, despite enduring lengthy wait times to secure an appointment, they consistently claim no availability even..

I initially gave a 1-star rating due to some initial challenges when first registering with the practice. I now want to clarify that while there are ongoing issues with capacity and referral wait..

The reception staff are completely incompetent. They display a total lack of basic human decency. Whenever I attempt to communicate, the receptionist seems eager to terminate the call, treating me..

Exceptional staff who consistently demonstrate outstanding care, always striving to provide the best possible support for patients and going well beyond standard expectations.

I'd rate this experience a complete zero if possible, purely due to their accusation of dishonesty. I was scheduled for a medication review and patiently waited three full hours for their call,..

We just switched to this medical office, and after our initial visit today, I'm impressed by how welcoming and informative the front desk team was. They patiently addressed all of our inquiries and..

Given the challenging conditions, the surgical team is performing exceptionally well. Dealing with numerous phone calls, inquiries, and unexpected situations, they are truly an outstanding group of..

The front desk personnel and majority of the physicians display a severe lack of professionalism. They come across as invasive, uninformed, and utterly incompetent. The receptionists are deceitful..

Excellent general practitioner who consistently provides top-notch assistance whenever I require support. I'm truly grateful for their reliable care.