Bharani Medical Centre
Missy E. one year ago • From Google
Bad
Terrible healthcare with unhelpful receptionist nightmare
Unfortunately, I'm compelled to give one star, though this establishment hardly merits even that. I'm genuinely bewildered by how this operates as a medical practice. If you can navigate past the authoritarian, control-obsessed receptionist who seemingly believes she's qualified to provide medical advice, you might actually consult a doctor. For the past two and a half weeks, this same receptionist has been fielding my calls, repeatedly asserting that I don't require medical attention. This contradicts the walk-in center's diagnosis of sciatica and recommendation to see my GP if the pain persisted. She continually dismisses me, insisting I cannot see a doctor until I've first consulted a physiotherapist, despite my urgent need for pain management as my painkillers have been exhausted. After persistently calling the surgery since October 4th, I finally secured an appointment at Lansdown Avenue yesterday (14/10/24). However, I discovered I couldn't see a doctor, as the receptionist had only scheduled me with a physiotherapist incapable of prescribing medication or making hospital referrals. I'm now left with excruciating left leg pain, completely uncertain about my next steps, and without any pain relief. I'm astounded by the continued employment of this receptionist, and I'm certain I'm not the only patient she's mishandled. Regrettably, after two decades of loyalty to this surgery, I've concluded it's time to seek medical care elsewhere.
Unfortunately, I'm compelled to give one star, though this establishment hardly merits even that. I'm genuinely bewildered by how this operates as a medical practice. If you can navigate past the..
Bharani Medical Centre
Veronica G.
I'm absolutely furious that they've cherry-picked the sole positive review to showcase while completely disregarding the overwhelming 99% of genuine negative feedback. Aside from two employees—a..
Bharani Medical Centre
Jane D.
The physician personally visited my mother after her hospital discharge and proactively contacted the occupational therapist to arrange an assessment for her.
Bharani Medical Centre
666 6.
Professional and efficient service. The team swiftly addressed my medical needs. The general practitioner reached out to me promptly on the same day. I obtained my prescription medication the..
Bharani Medical Centre
Jenna K.
An absolute disaster in medical service. Unqualified personnel arbitrarily deciding patient appointment eligibility. The entire system is a complete mess. They should not even qualify for a single..
Bharani Medical Centre
yalda w.
Completely unacceptable! I've been attempting to contact them for three consecutive days, and not a single medical professional has returned my call. I'm forced to make multiple daily calls just to..
Bharani Medical Centre
RCNE R.
Completely disregards patient discomfort, shockingly poor service, their online consultation platform is ineffective, and securing an appointment slot seems impossible even when reaching out early..
Bharani Medical Centre
Gurpreet K.
The personnel here lack professionalism across the board. Whenever you attempt to contact them, scheduling an appointment seems impossible. The reception staff, particularly a woman named Aabru,..
Bharani Medical Centre
Peter C.
Extremely helpful and personable employees who provide top-notch service.
Bharani Medical Centre
Aya A.
The service here is absolutely terrible. I can never secure an appointment, and I'm left wondering why they even bother to operate. Their practices are so frustrating that this entire establishment..
Bharani Medical Centre
African q.
What happened to the fantastic doctor I once knew? I'm at a complete loss and deeply let down by the current state of affairs.
Bharani Medical Centre
Anique B.
I wish Dr Kumar would take note of this. I've been a patient at this practice since childhood, and the doctor who initially treated me is now seemingly unreachable. I'm experiencing significant..
Bharani Medical Centre
ReRe K.
Constantly stuck in queue, spending more than half an hour waiting. Their customer service is absolutely unacceptable.
Bharani Medical Centre
Zuni Z.
Oh my goodness. This establishment is absolutely dreadful beyond description. I cannot comprehend how such a subpar facility is affiliated with the NHS. The staff appears completely incompetent. It..
Bharani Medical Centre
Madeeha M.
I'd rate this zero stars if possible. After recently signing up, I'm already seeking alternative medical care. The service is abysmal - they consistently lack available appointments and their staff..
Bharani Medical Centre
Luke H.
Slightly behind the times, though the employees provide excellent assistance
Bharani Medical Centre
T S.
No combination of words could possibly capture the extensive spectrum of patient mistreatment and systemic negligence that permeates this particular NHS facility.
Bharani Medical Centre
Johnathan M.
I contacted this medical practice on behalf of my mother-in-law, and I'm absolutely appalled by their service. The staff's communication skills are terrible - they seem to struggle with speaking..
Bharani Medical Centre
Vijay K.
Reception staff are completely unresponsive. Their phone system constantly redirects you to an automated message claiming you're first in the queue. I've been attempting to schedule an appointment..
Bharani Medical Centre
Vicky J.
Dr Tripti conducted a phone consultation with me last Thursday and promptly processed a fitness note, but I'm still waiting for the administrative staff to send it over. I've submitted an..
Bharani Medical Centre
Missy E.