KK

Kasim K. one year ago • From Google

Rating

Bad

Terrible healthcare with unhelpful staff and poor service

I'm thoroughly frustrated with this medical practice. Their support is lacking, and scheduling appointments feels like an absolute ordeal. When it comes to obtaining necessary ointments and creams, they consistently expect patients to physically visit the clinic, showing little empathy for individual circumstances, especially for medications I've previously used. The practice imposes numerous conditions and restrictions, which ultimately leave patients like myself without essential treatments simply because we struggle to attend in-person consultations. It would be straightforward for them to accept photo documentation of medical conditions, but they choose not to. The practice is truly awful, with receptionists who are dismissive and unsympathetic. They seem to adopt an authoritative tone, acting as though they possess medical expertise, despite clearly lacking understanding of patients' genuine needs.

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