DH

Daniel H. 2 years ago • From Google

Rating

Bad

Terrible healthcare with zero communication skills

Zero stars would be fitting. Clinical personnel appear adequate from what I've encountered, but the administrative side is utterly incompetent. I spent an hour on the phone twice and endured 30 hours of frustration just to obtain an antibiotic prescription due to their incorrect pharmacy routing, and I'm still battling to resolve the issue. The staff were dismissive, hung up on me, and flatly refused assistance. When I physically went to address the problem, given the urgent nature, they inexplicably sent the prescription to a closed pharmacy. This is the second time I've experienced such absurd service, and I'm definitely changing healthcare providers.

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