NI

Nikolay I. 5 years ago • From Google

Rating

Bad

Terrible healthcare with zero customer compassion

I'm at a complete loss for words. I'm battling a lung infection that demands antibiotic treatment. Yesterday, they promised to contact me at 9:15 today, but no confirmation email or message ever arrived. Here I am, suffering from a serious infection, feeling absolutely terrible, and it seems like nobody could care less. Their staff appears rude, unprofessional, and completely disinterested in their job. I'm convinced the 5-star reviews are fabricated by their friends or relatives - no rational person could possibly be satisfied with such abysmal service. Absolute zero rating. If they fail to reach out, I'm taking this straight to the NHS complaint service. This whole situation is utterly ridiculous!

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