DE

Dina E. one year ago • From Google

Rating

Bad

Terrible healthcare with zero patient compassion

I've been a patient at this medical practice since July, and throughout my time here, I've consistently experienced subpar assistance from the reception staff. The level of customer and patient service is exceptionally poor, with communication being particularly abysmal. In my entire life, I've never encountered a more inadequate GP practice. As a 38-week pregnant woman, I've found their approach to be entirely inconsiderate. During my last visit, I witnessed a distressing scene where an elderly woman was in tears, her arm covered in blood due to a nurse's incompetent blood drawing technique. Without a doubt, I will be switching to a different GP practice immediately after giving birth.

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