Nene Valley Surgery
Roy J. 3 years ago • From Google
Bad
Terrible hold music and dropped call
Just past 11 minutes on hold, enduring a painfully warped background tune at 10am midweek, only to have the call abruptly disconnect. This isn't an isolated incident, but a recurring frustration.
The most dysfunctional healthcare system imaginable!!! For three years, it's been absolutely impossible to schedule any appointment! They demonstrate zero concern for expectant mothers, babies, or..
Nene Valley Surgery
Malcolm K.
Despite hearing numerous negative accounts about the service at Nene Valley Surgery, I want to express my appreciation for the receptionist who assisted me last Friday with the ANIMA App. She was..
Nene Valley Surgery
Frances F.
The reception staff at Harborough Fields Surgery helped me secure a last-minute appointment when I couldn't work with Nene's scheduling. However, upon arriving at the clinic, they had absolutely no..
Nene Valley Surgery
Diane C.
Exceptional compassion and attentiveness from start to finish. Never felt hurried or dismissed, with staff genuinely committed to hearing my concerns thoroughly.
Nene Valley Surgery
Jason M.
Update 5.09.2024. Received an email requiring an asthma consultation with a nurse. Attempted to call. Positioned first in the queue. Now 8 minutes have elapsed, and I'm squandering precious time..
Nene Valley Surgery
step l.
The personnel here consistently demonstrate a welcoming, supportive, and incredibly accommodating approach across all interactions. We've observed receptionists who genuinely assist patients instead..
Nene Valley Surgery
Paula D.
Dr. Patel provided exceptional care for my mother, Jean Mason, during her appointment. He was incredibly courteous, took his time, and genuinely listened to her concerns. Shortly after leaving the..
Nene Valley Surgery
Beda O.
My visit to this medical facility was truly exceptional. The front desk team greeted me warmly and displayed remarkable courtesy. Dr. Nicholson demonstrated outstanding professionalism and provided..
Nene Valley Surgery
Lynn F.
For two consecutive months, I've been unable to obtain my cancer medication, caught in a frustrating loop between the surgical team and pharmacy who demonstrate complete indifference and refuse to..
Nene Valley Surgery
Chris A.
Finding a slot here is like trying to catch a unicorn - nearly impossible. Their scheduling system seems designed to test your patience, and securing a time slot feels more like winning the lottery..
Nene Valley Surgery
Steve D.
When you manage to secure a booking, the service is excellent! Their communication could be significantly enhanced by implementing a queuing system rather than leaving callers in limbo with a busy..
Nene Valley Surgery
Kate W.
I've only just become a patient at this medical office today, and the personnel were incredibly warm, helpful, and made me feel completely at ease from the moment I arrived.
Nene Valley Surgery
Jason B.
I genuinely appreciate how welcoming and supportive the staff were. My appointment on January 17th was exceptional, with Dr. Nicholson providing a warm and clear explanation that helped me feel..
Nene Valley Surgery
Simon K.
The medical practice in Thrapston provides consistently warm and courteous service, with staff who are unfailingly pleasant and welcoming.
Nene Valley Surgery
Eli's L.
It's impossible to connect with a physician or schedule a consultation. They demonstrate zero commitment to providing assistance or acting responsibly.
Nene Valley Surgery
Aleen H.
I consulted nurse Clare in October regarding a sensitive women's health issue and returned for follow-up test results, only to discover I'd been scheduled with the incorrect nurse. After waiting six..
Nene Valley Surgery
Karon C.
The team here consistently provides exceptional care, with a warm and welcoming front desk, and medical professionals who are truly outstanding.
Nene Valley Surgery
Conor O.
This product is just okay. Nothing special, but it gets the job done without any major issues. Not something I'm particularly excited about, but not terrible either. It meets basic expectations..
Nene Valley Surgery
Jon C.
Absolutely dreadful phone booking process. The clinic insists patients ring precisely at 8am to schedule a doctor's consultation. However, when you dial at the specified time, the phone line is..
Nene Valley Surgery
Ana T.
I've never encountered a situation quite like this. Attempting to contact this GP is a constant struggle. They are perpetually unavailable, and unlike other practices that at least place you in a..
Nene Valley Surgery
Anastasia P.