PC

Pawel C. 4 years ago • From Google

Rating

Bad

Terrible insurance service with zero communication skills

This service in Dorset is absolutely abysmal! I requested assistance with completing a travel insurance claim form, and I've now been waiting for six agonizing weeks! Every single week, I've been attempting to track the progress of my documents, but it appears there are no answers to be found! Today, when I called to inquire about the status, I was told that the documents remain incomplete because I need to fill out a specific section - yet no one bothered to communicate this to me through any means, be it message, email, or phone call! They're charging £80 for this report, when general practitioners would typically charge between £25-£50 at most! Completely unacceptable, and I strongly advise steering clear of this organization.

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