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Yvie Y. 3 years ago • From Google

Rating

Bad

Terrible management ruins an otherwise great medical practice

I've been a patient at this medical practice for a decade and a half. The clinical team is phenomenal and truly exceptional. Unfortunately, the practice manager and front desk personnel are, without exaggeration, the most unprofessional and disrespectful individuals I've ever encountered. They consistently dodge responsibility for their inappropriate communication and conduct. The manager seems completely oblivious to the fact that patients reach out when they're already feeling vulnerable, and her condescending attitude and harsh demeanor only serve to further distress those seeking medical help. If possible, I would gladly assign this surgery a rating below zero stars.

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