JH

Jamie H. 5 years ago • From Google

Rating

Bad

Terrible management ruins patient care and experience

Management's incompetence is severely undermining the staff's efforts. While initial challenges after the merger might have been understandable, ongoing issues continue to negatively affect patient care. The telephone infrastructure is completely dysfunctional. Patients endure 20-minute wait times only to be abruptly disconnected without explanation. The Clinical Commissioning Group must urgently intervene and address these persistent problems.

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