Highwoods Surgery

Complete disaster, you'd be far more accurate consulting YouTube for medical advice

Dr. Fadaly stands out as the most condescending GP I've encountered. He feigns interest in hearing my medical concerns but consistently cuts me off mid-sentence, completely disregarding my attempts..

I recently utilized the services at Highwoods l, and regrettably, my encounter was deeply disappointing. The quality of care and professional conduct I experienced failed to meet even basic..

As a bat care volunteer, I desperately needed a rabies vaccine. The process was incredibly frustrating - I had to make multiple calls since the nurse was never available, which was challenging given..

My spouse has been attempting to reach out repeatedly during the specific morning timeframes of 8-8:30 AM on Friday, Monday, and Tuesday this week, seeking to schedule an appointment, but has been..

Visited the medical practice this morning and was greeted by incredibly welcoming and supportive front desk staff. Their kindness and assistance made my experience truly pleasant. Much appreciation..

The medical professionals have been exceptional and supportive, but the front desk personnel present significant communication challenges. Their phone lines and staffing are inadequate to handle..

Dr. Fadaly provides exceptional patient care, demonstrating remarkable patience and taking the time to thoroughly explain medical details with clarity and compassion.

Over the recent months, dealing with a significant health issue has brought me to this medical practice frequently, and I must commend the front desk team. Their demeanor is consistently warm and..

Securing an appointment has become an incredibly frustrating ordeal. The process requires endless phone attempts starting at the crack of dawn, and even after repeatedly dialing over 100 times,..

I've been receiving care at Highwoods Surgery for quite some time now. The reception staff consistently demonstrate warmth, friendliness, compassion, and exceptional assistance. The medical..

The media constantly highlights negative stories about doctors and medical practices. While booking an appointment has indeed become increasingly challenging, this is typically due to governmental..

Consistently unable to establish contact, and their operational methods are subpar without elaborating further.

The medical practice has consistently provided exceptional care for both myself and my loved ones. I am truly grateful for all their support and dedication to our health and well-being.

I had a truly wonderful visit today. Being new to the neighborhood, this was my inaugural appointment at this medical facility. The entire team displayed exceptional warmth, dignity, and expertise...

I want to express my sincere appreciation to the receptionist and doctors for their incredible guidance, support, and helpful referrals. Within just a fortnight, I have been successfully referred to..

If I could assign this surgery the lowest possible rating, I absolutely would. The past three years have been an absolute nightmare. As a type 1 diabetic dependent on insulin for survival, their..

Completely frustrating experience. I arrived just slightly past my scheduled time and immediately received a cancellation text message. The receptionist was unhelpful and dismissive, insisting I..

Appalling customer service. The front desk staff directs you upstairs without any warning about the doctor's delay (they've never once provided proper communication about wait times). More than half..

The staff's appalling demeanor and complete lack of assistance is mind-boggling. The medical professionals seem utterly unaware of the utter disdain their employees show towards patients. These..