ST

Steven T. 7 years ago • From Google

Rating

Bad

Terrible medical care and rude staff everywhere

The doctors here are terrible. The quality has drastically declined since Dr. Ma Fat left, and now Dr. King is departing too. This medical practice has become completely untrustworthy. The physicians are incompetent, and I have zero confidence in their abilities, particularly Dr. Manny, who is unprofessional, hostile, and even consumes food during patient consultations. The entire facility is managed by incompetent staff, with reception personnel being incredibly discourteous and consistently failing to answer phone calls. It's impossible to communicate with a doctor, and I feel genuinely unsafe receiving treatment here. I actively avoid this surgery and would rather visit the emergency room than seek care at this location. Previously, when Dr. Ma Fat and Dr. King were present, everything was handled with care and consideration. Now, it seems the surgery is solely focused on generating revenue, with no genuine patient concern. The environment feels cold and unpleasant. I'm actively searching for alternative medical practices, and I believe many existing patients will do the same once Dr. King departs this month. It's truly disappointing, especially considering I've been associated with this surgery for three decades.

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