Wells Park Practice
Thomas F. 2 years ago • From Google
Bad
Terrible medical care and unprofessional staff nightmare
I recently decided to switch medical practices after experiencing months of substandard care. A junior doctor claimed he would follow up on a speculative virus diagnosis but never did. The medical team consistently mishandled or mislabeled blood samples and failed to communicate positive results. During a consultation, Dr Bolinrawi casually revealed a positive test result without providing any guidance or support. I was compelled to seek private treatment. The private physician requested tests to be conducted at my current practice to control expenses. However, a nameless GP through reception dismissed the private physician's request, citing NHS unavailability. When I inquired about specific tests, the doctor had already left (at 1pm). Instead of scheduling a pointless appointment, we agreed the private physician would send a cover note for blood work. A new Wells Park receptionist then informed me that none of the requested tests were possible. The staff appear friendly but seem untrained and inefficient, frequently abandoning the front desk mid-conversation. While underfunding and inadequate training are likely contributors, I believe systemic negligence is fundamentally depriving patients of the quality healthcare they deserve.
I've been attempting to schedule a telephone consultation for two consecutive days, as it's practically impossible to secure a doctor's appointment at this clinic. I've exhausted all communication..
Wells Park Practice
Irmeen K.
Recently, I've found myself needing to update my previous assessment. Scheduling an appointment with this practice has become incredibly challenging over the past few months. They consistently..
Wells Park Practice
mori k.
Absolutely terrible ordeal. Despite having private health coverage, I'm still required to navigate through primary care. I desperately pleaded for a referral, which was initially denied. After..
Wells Park Practice
Andressa F.
I attempted to schedule a consultation through their website, but after submitting my request, I was met with complete silence. Their communication is absolutely abysmal!
Wells Park Practice
Verna T.
I want to express my heartfelt gratitude to Dr Gupta and the dedicated medical staff at Wells Park Practice for their exceptional support during my recent health challenge. From in-person..
Wells Park Practice
Stackiie W.
Getting an appointment at this place is a complete nightmare, especially for pediatric care. Their scheduling process is absolutely terrible and completely unacceptable!
Wells Park Practice
Mehmet B.
I've been a patient at this medical practice for over a decade, and I can honestly say I've never encountered any negative interactions with the healthcare staff. Every doctor I've seen has provided..
Wells Park Practice
Paula S.
The medical staff promptly attended to us, and the nurse practitioner provided comprehensive and clear information during our entire visit.
Wells Park Practice
Ange A.
Significantly superior to my previous general practitioner in the capital. The staff are warm and inviting - capable of addressing my various medical requirements comprehensively. Heartfelt..
Wells Park Practice
Melissa T.
Consistently top-notch administrative assistance. Promptly delivers requested materials like test reports. Highly attentive and communicative throughout.
Wells Park Practice
Aaron G.
Absolutely terrible customer service. The receptionists have repeatedly provided false information and demonstrate a complete lack of desire to assist or resolve any issues.
Wells Park Practice
Lord G.
Every interaction involves extended wait times. When physically present, staff frequently insist you must contact them exclusively starting at 8AM. I've been attempting to obtain a Leave of Absence..
Wells Park Practice
Giulio T.
If you reside in Sydenham, you're limited to two NHS GP practices - Sydenham Green, which is terrible but does offer a blood testing service, and Wells Park, which is marginally less terrible. The..
Wells Park Practice
Nirojan U.
Shut this operation down immediately. It's not working, not even close to acceptable. The entire setup needs to be terminated without delay.
Wells Park Practice
Amy W.
I've been a patient at this medical practice for several months, and I must say the care has been exceptional. Despite the challenges of the pandemic, both the support staff and physicians have..
Wells Park Practice
Sara A.
An absolute nightmare of a practice that falls short in every conceivable way, leaving me utterly disappointed and frustrated.
Wells Park Practice
Sadia O.
I required a letter for myself and my child. At the GP reception, I approached the staff to request assistance. A young male receptionist appeared bewildered and slightly annoyed while I explained..
Wells Park Practice
eric p.
Regrettably, navigating surgical transitions proves extremely challenging. I've reached out twice to the local manager regarding my physician, and the representative merely acknowledges my concern..
Wells Park Practice
Missy b.
This general practice is promoting a discriminatory and exclusionary approach that breaches legal standards. Their appointment scheduling involves an automated system that demands a text response..
Wells Park Practice
Anonymouse
This place should be closed down entirely. It's unbelievable how some of the staff there still have a job, particularly the receptionists, whose incompetence and ill-intent is just beyond belief. To..
Wells Park Practice
Grainne K.