Hillview Medical Centre
BD
Brogan D. 12 years ago • From Google
Bad
Hillview Medical Centre is a complete disappointment in terms of patient care. The concept of patient-centered treatment is entirely absent here. When I urgently called seeking an appointment due to a persistent high fever lasting two days, I was unable to secure a consultation for the next day. The only available slot was with a doctor I did not feel comfortable seeing. The physicians' approach is dismally unprofessional. They sit behind their desks with an intimidating demeanor that discourages patients from openly sharing their health concerns. Even when patients muster the courage to discuss their issues, the doctors provide minimal engagement, merely typing on their keyboards. Typically, I leave consultations with nothing more substantial than an ibuprofen prescription. This experience is frustratingly consistent at this medical practice. As a student of health and social care, I find their lack of compassion and genuine patient care absolutely unacceptable. The standard of service falls far below any reasonable expectation of medical professionalism.
Arpin S.