JK

James K. one year ago • From Google

Rating

Bad

Terrible medical care at southampton doctors surgery

The most appalling medical practice in Southampton. The complete lack of empathy from receptionist Natalie during our phone interaction was astounding, even when rigidly following her triage script. Local hospital data clearly demonstrates how little genuine patient care this surgery actually provides. To anyone in need of medical attention, I sincerely wish you the best possible health and strongly recommend finding an alternative healthcare provider. For medical professionals seeking employment, I urge you to explore other opportunities to avoid being associated with this substandard facility. From examining additional reviews and responses from "management," it is evident they should cease recommending formal complaints (which will undoubtedly be disregarded) and instead genuinely listen to the numerous critiques highlighting their inadequate service. They demonstrate absolutely no commitment to patient welfare, and I am utterly bewildered that the CQC continues to permit them to treat people in such an unacceptable manner.

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