KM

Kerys M. one year ago • From Google

Rating

Bad

Terrible medical care destroying mental health support

Absolute worst medical practice I've encountered. They abruptly discontinued my antidepressants during the holiday season. The reception staff seem completely incompetent, and the doctors make empty promises about referrals that never materialize. Despite repeatedly requesting my medication be reinstated, they ignored me for five consecutive weeks. Their approach to mental health is shockingly dismissive - when I was experiencing severe suicidal thoughts and self-harm, they simply told me to take my medication, which I was already doing. This practice epitomizes unreliable, small-minded healthcare. I've been forced to resort to calling 111 just to obtain my essential medications. Their lack of compassion and professional responsibility is appalling.

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