Burnham Health Centre
John M. 2 years ago • From Google
Poor
Terrible medical care during my mother's final weeks
My family members have registered with this practice, and they've noticed a significant decline in service quality over recent years. Specifically, my 101-year-old mother was seriously ill with the flu, yet no doctor felt compelled to personally examine her condition - we were essentially left to manage on our own. After persistent requests, we finally secured a doctor's visit, who initially assessed her as not critically unwell. However, her health rapidly deteriorated, prompting another call to the surgery where we were informed she was entering 'end of life' stages. This was supposedly meant to trigger additional support for her care. Disappointingly, it took a full week after that communication before any support materialized, and we only received assistance for two days before her passing. Ultimately, I'm deeply skeptical about how this medical practice evaluates its performance - in our experience, their care fell drastically short, and we endured seven weeks of absolute anguish from her flu onset until her death.
I've been attempting to schedule an appointment for two months, but every time I call, even at 8am, I'm stuck in phone queues for an hour, only to be told no slots are available. Additionally, the..
Burnham Health Centre
Karen L.
Not my regular healthcare provider. Their physiotherapy treatment was truly outstanding.
Burnham Health Centre
VijuSri V.
Absolutely terrible!!!! Scheduling an appointment is completely impossible... I sincerely wish someone would investigate this issue.
Burnham Health Centre
John N.
Excellent resource with significant drawbacks in medical care. If you're experiencing health issues or need professional medical attention, this service falls short. The waiting period for something..
Burnham Health Centre
W R.
Scheduling an appointment here is a nightmare. The lack of a pre-booking system is incredibly frustrating. I've been attempting to secure a slot for seven days now, and it's absolutely absurd.
Burnham Health Centre
Claudia M.
Absolutely awful experience. First call, I was left waiting for 20 minutes only to be abruptly disconnected. Tried again, and this time endured a 35-minute wait, followed by an unhelpful and..
Burnham Health Centre
Lynne M.
Deeply frustrated with this medical practice Previously an excellent clinic, but now impossible to schedule an appointment What happened to their former quality of service? Forced to use their..
Burnham Health Centre
Peter T.
This establishment is an absolute mockery. Even a mockery would at least provide some humor. Without a doubt, this is among the most abysmal healthcare facilities in the Berkshires, not just in..
Burnham Health Centre
Amy G.
The management of repeat prescriptions at this practice is recklessly negligent. As someone with a chronic medical condition requiring continuous medication for nearly ten years across multiple GP..
Burnham Health Centre
John S.
I secured a booking without much delay, though I was required to return to the location after a two-hour interval.
Burnham Health Centre
Helen T.
Scheduling an appointment here is practically impossible, to the point where the service is essentially nonexistent. This healthcare provider is so incompetent that it warrants an official inquiry..
Burnham Health Centre
Liam H.
The medical professionals are pleasant, but the reception team is absolutely terrible. Their patient access system is poorly managed, and the receptionist who handled my call was laughing..
Burnham Health Centre
Anaiya P.
I was promised a callback, but given my work constraints that prevent me from keeping my phone accessible, I deliberately took a day off work. Yet again, no communication came through. This pattern..
Burnham Health Centre
M T.
The new appointment booking process is utterly ridiculous Not only are you forced to use an online platform, but the system freezes when it's at capacity, preventing you from scheduling until the..
Burnham Health Centre
Kate K.
As an NHS professional, I find myself deeply disappointed with the conduct at this medical practice. The reception staff demonstrate a clear lack of proper training in handling patient interactions..
Burnham Health Centre
Angie O.
Utterly appalling. Securing a medical consultation at this facility is virtually unattainable. The nursing and front desk staff are incredibly pleasant and welcoming. But if your goal is to actually..
Burnham Health Centre
David D.
This health centre is a complete disappointment. I visited around midday last week for a blood pressure check, with no line at reception and an empty waiting area. Despite three receptionists being..
Burnham Health Centre
Dailo D.
An absolute nightmare unfolding - my infant is suffering from a high temperature, and we've been attempting to contact them since early morning. They repeatedly promise to return our call, yet hours..
Burnham Health Centre
E G.
I consulted with a delightful physician today (I believe her name was Dr. Hannah Symcox) who was incredibly supportive and kind. Additionally, I've been treated by Dr. Rajsingh, who is truly..
Burnham Health Centre
Ell E.
Scheduling at this clinic is frustrating since I can't book my own appointments, but my child seems to have no trouble getting seen. The staff are friendly and pleasant despite the booking challenges.
Burnham Health Centre
Moon J.