AA

Angelo A. 4 years ago • From Google

Rating

Bad

Terrible medical care for my sick child

Absolute nightmare of a medical practice. Spent two months trying to get help for my son's sinus infection, only to be dismissed with a diagnosis of rhinitis and no antibiotics. Taking matters into my own hands, I arranged for a sample to be sent off. With my son's temperature reaching 40.2 and his condition worsening on a Saturday, I was forced to rely on the 111 service. Come Monday, I'll be filing a complaint with their management and switching to a surgery that actually listens to concerned parents who understand infections better than their medical staff. The initial sample revealed a bug, and they finally prescribed a week's worth of antibiotics. However, my son didn't improve and became extremely ill again. His mother took him back, explaining the situation, but they still refused antibiotics. Knowing the infection persisted, we demanded another sample. After waiting five more days, the laboratory results confirmed an infection - this time with three different bugs. This surgery clearly has no understanding of parental concerns or medical expertise. I've proven them wrong on two separate occasions, demonstrating that my son did indeed have infections when multiple doctors claimed otherwise. Their delays in first and second treatments are unacceptable. If anything happens to my child, they will be held responsible.

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