The Old Court House Surgery

I had an appointment with Kathleen Barker, and she was incredibly courteous and warm. Her attentive listening and thoughtful guidance were truly appreciated. Not only was I seen promptly, but I was..

I recognize the practice is hectic, but most of the general practitioners here lack a personal touch. I was informed I only have a 5-minute slot, so I should just get on with it!! You're merely a..

The staff at the front desk were incredibly supportive and displayed excellent manners throughout my interaction with them.

Are medical professionals incapable of punctuality on Mondays? My scheduled consultation started a full 40 minutes later than planned. Moreover, the physician seemed intent on hurrying me through..

Delighted to share that I've finally distanced myself from this subpar establishment. Describing my experiences would be an exhausting endeavor. The details are too complex to fully articulate. Only..

The surgical practice is utterly deplorable. If I could rate them lower than zero, I would. Every single staff member, from physicians to front desk personnel, displays an appalling lack of..

Exceptional customer support. Extremely accommodating staff and an immaculately maintained environment.

I truly felt understood and well-supported throughout my experience. The service exceeded my expectations entirely. I want to extend my heartfelt gratitude to Dr. Kuhendran and Practitioner Sheera...

If there were a zero-star option, I would absolutely select it. I'm completely baffled by the nurse's unprofessional demeanor and her total lack of thorough physical examination during my..

I recently registered with this medical practice and have been able to secure same-day virtual consultations. The front desk staff and the doctor I've consulted multiple times are both cordial and..

I'm experiencing severe respiratory distress that has persisted for three days, significantly impacting my daily life. When I initially contacted the practice on Monday, I was informed that the..

Our family has been loyal patients at this medical practice for more than a quarter-century. They provided exceptional treatment for our daughter's cleft palate repair. They accurately diagnosed my..

Recently, I experienced a frustrating situation with this e-clinic during two separate medical needs. First, I was dealing with UTIs and urgently required antibiotics. I submitted a consultation..

Extremely disappointing customer service experience

This general practitioner is absolutely terrible! I was forced to switch doctors because during an A&E visit with her father, he provided his address at registration. Additionally, the staff there..

I registered with this surgery a month ago, being new to the area and needing blood pressure tablets. A local pharmacy urgently advised me to use 911.nhs.uk to request an emergency supply and..

Utterly abysmal medical practice! The staff, from doctors to receptionists, are shockingly discourteous and unprofessional! Look for alternative healthcare providers if you desire proper care, as..

Checked in around 5:20-5:25 PM, and was immediately informed the doctor was delayed by 35 minutes - yes, a full 35 minutes. When I attempted to leave due to the long wait, staff wouldn't remove me..

The medical staff are competent, but the front desk could improve their customer service approach.

The HelpDesk team is absolutely terrible - their staff are completely incompetent and never follow through on scheduled phone consultations. I wasted nearly two hours waiting around, and it's clear..