Woodlane Medical Centre

I was thoroughly impressed by the outstanding customer service provided by Sally at the reception today. Her compassionate, professional, and supportive approach was truly remarkable. After two..

Kerry demonstrated exceptional kindness and showed genuine empathy towards my daughter.

I find it incredibly frustrating trying to get through to the surgery; I often resort to booking eConsults just to connect with a physician. However, they frequently advise me that I need to..

Dr. Warner demonstrated outstanding medical attention for my aging parent during today's consultation. His compassionate demeanor and precise explanations instilled a sense of trust and reassurance..

The front desk staff member displays an exceptionally unpleasant demeanor and has to be the most discourteous individual I've had the misfortune of interacting with.

I accompanied my mother to this medical facility since she requires assistance, and I was taken aback by the discourteous behavior of one of the receptionists, who desperately needs training in..

Absolutely terrible experience! I'd rate this zero if possible. The administrative personnel were incredibly disrespectful and completely unhelpful.

I am updating my review due to my deep dissatisfaction with the physician's demeanor and approach towards us. My son suffers from severe eczema that previously led to bleeding caused by infection,..

The personnel at the reception display a lack of courtesy and seem entirely disinterested in providing assistance. This attitude is similarly reflected by the so-called manager.

Excellent physician Dr. Weaver... entire team welcoming and supportive 👍 joanna stimpson

Incredible front desk staff and physicians. Thrilled to have such an exceptional medical facility so close by. Continue delivering the outstanding care you provide to all your patients. Gratitude..

Two years on, and I'm still appalled by the shockingly callous attitude of the reception staff at this medical practice. At 35, nearly 36 weeks pregnant and having just relocated for my partner's..

These medical professionals are extremely discourteous. I consistently encounter the same physician, Dr. Weaver, during phone consultations, and she invariably makes me feel unwelcome and as though..

I'm thoroughly satisfied with this medical facility. Previously, at the other large healthcare center with an on-site pharmacy, I consistently experienced frustrating challenges: missed..

Extremely courteous and supportive employees who went above and beyond to assist me

Unbelievably poor customer service experience. I was supposedly first in the queue during a lengthy phone wait exceeding an hour, yet when the receptionist finally picked up, she claimed the lines..

The staff, particularly the female employee, were completely unhelpful. I approached the situation courteously, but she treated me with disrespect. My need was critically urgent, as I required..

This is a truthful observation. They rank among the least organized general practitioners in the region. It’s advisable to steer clear of their services. For instance, if you have a scheduled..

I'm penning this review on behalf of my partner Steve Pratt. He feels completely disappointed, exasperated, and furious about the inadequate support he's experiencing. The medical practice appears..

Thank you for your response. However, knowing that you're experiencing problems with your phone system does not instill much confidence in me as I find myself on hold once again with the surgery...