Bourne End & Wooburn Green Medical Centre

After decades of receiving care at Hawthornden surgery, I'm quite taken aback that scheduling a standard consultation now requires a five-week wait. In the past, securing an appointment with my..

Utterly confusing to get around

Swift sign-up process at the clinic, and they're proactive about scheduling post-natal check-ups for myself and my baby. Phone lines at reception can be challenging to get through, but the staff are..

Excellent surgical procedure, and the front desk team is fantastic. Accessing appointments and communication is always smooth and hassle-free.

I must admit, this general practitioner surgery has consistently been excellent and supportive. They provide rapid online appointment scheduling, the telephone staff are cordial and welcoming, and..

The level of service here is utterly unacceptable. I've been diagnosed with a medical condition necessitating regular blood tests and prescription renewals, yet due to the sheer inefficiency of this..

The surgical procedure was exceptional. From the front desk personnel to the nursing staff and physicians, everyone was cordial, supportive, accommodating, and well-informed. The new Klinik system..

Hands down, the most discourteous front desk staff I've ever encountered.

What an appalling situation! I was instructed to monitor my blood pressure twice daily for a five-day period. I diligently recorded the less-than-optimal readings and submitted them to the medical..

Terrible customer support. After being on hold for over half an hour, I finally abandoned the call out of frustration. The quality of service has noticeably declined following the organizational..

The service was absolutely abysmal. They claimed my registration would be processed within a week, but after ten days, I was still not entered into their system. Frustrated, I opted to cancel my..

This surgical experience was absolutely dreadful from start to finish. I wasted countless hours trapped in a phone queue, only to be shuffled around and handed off to endless online paperwork. The..

Welcoming and competent staff at the front desk. The nursing team and physicians demonstrated high levels of professionalism and genuine compassion.