YZ

Yun Z. 3 years ago • From Google

Rating

Bad

Terrible medical care left me suffering needlessly

I've been battling a persistent and severe ear infection for a quarter of a year, and the prescribed antibiotics and ear drops have been completely ineffective. My ears have been continuously discharging clear fluid, and I've been experiencing debilitating vertigo that's left me feeling terrible. When I contacted my GP, the doctor's dismissive advice was simply to take Ibuprofen. After enduring this ordeal for three months, I had to forcefully advocate for myself and demand a referral to an ENT specialist. It was only when I threatened to file a complaint with the NHS that they finally took my condition seriously. Even then, they claimed the ENT Department at Homerton doesn't handle urgent referrals - which I later discovered was entirely incorrect.

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