DD

Daria D. 2 years ago • From Google

Rating

Bad

Terrible medical care left me suffering painfully

The service I received was absolutely terrible. For over a month, I've been struggling with an ear infection. I've had to schedule weekly appointments after being initially contacted by a pharmacy representative who was unhelpful when I described my symptoms. During my second appointment, the nurse only examined one ear and prescribed an ear spray. Unsurprisingly, the spray did nothing to alleviate my condition, so I returned for another consultation and was referred to Newcastle under Lyme. The nurse prescribed Amoxicillin 500g for five days, along with continuing the ear spray. However, the antibiotic was completely ineffective. A week later, I made another appointment, and once again, the nurse prescribed the same Amoxicillin 500g. When I called today to schedule an appointment, the receptionist refused to book me with a doctor and instead directed me to a walk-in centre. I've lost hearing in one ear and am experiencing excruciating pain that keeps me awake all night. The staff, particularly the phone representatives, have been consistently rude and offered zero support throughout this ordeal.

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