SS

Sabina S. 5 years ago • From Google

Rating

Bad

Terrible medical care that fails patients completely

This medical practice merits zero recognition, just like other similar facilities. The Waltham Abbey and Epping locations are indistinguishable in their poor quality. Completely ineffective. The reception team displays appalling manners. Getting through on the phone is a nightmare, and even when you do, you're informed no appointments are available. They've now implemented a policy where you can only secure a same-day appointment, eliminating any advance booking. The physicians are incompetent and seemingly eager to dismiss patients quickly. I find myself having to educate them about medication protocols! The practice's standards dramatically declined following the departure of the excellent Dr. Bridges. If you're seeking a new healthcare provider, steer clear of this establishment at all costs.

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