Osmaston Surgery

These individuals lack medical credentials! They're simply draining our finances without providing any value! I'm utterly baffled by their continued presence. The level of corruption here is..

This so-called "medical professional" displayed an appalling lack of understanding about mental health, treating my concerns with condescension. He ludicrously suggested my depression was merely..

The service here is completely laughable, and their phone support is beyond terrible. I'm certain I'm not alone in this opinion, as many others would undoubtedly concur. You people are incapable of..

If I could award zero rating points, I absolutely would. Let me explain: this is undoubtedly the most incompetent medical practice in Derby. Completely absent medical professionals, zero..

The front desk staff's demeanor and attitude were absolutely appalling, reaching new heights of unprofessional behavior and disrespect.

Medical professionals seem completely clueless, and their front desk staff arbitrarily create their own protocols. I strongly recommend that everyone seek out a more competent medical practice and..

If I could give zero stars, I would. This surgery is completely worthless. I attempted to schedule an appointment by phone, but they never even pick up. I've never encountered a medical practice so..

An absolute misuse of public funds, this establishment deserves complete shutdown and its employees should be permanently barred from the healthcare sector, offering nothing more than unhelpful..

This medical practice is an absolute nightmare. I spent nearly three-quarters of an hour attempting to schedule an appointment, only to be told that no slots are open until the following week. After..

Top-notch surgical experience to date - couldn't have asked for better care and results.

this establishment needs to shut down... I've been a patient since their renovation. The only medical guidance I received was from a digital assistant, not an actual physician. Zero diagnostic tests..

Couldn't schedule a consultation, phone calls went unanswered, extremely poor medical procedure experience

When placed on hold during your call, you preach about respecting staff, yet your employees fail to extend the same courtesy to callers. As a fellow healthcare professional, I've never encountered..

Scheduling appointments is a challenge, and even when secured, the assistance provided is minimal. Many of the front desk staff display an unhelpful attitude. I've been stuck in limbo for nearly..

Attempted to schedule a medical consultation first thing in the morning by phone. The reception line was consistently engaged, repeatedly directing me to redial. Each time I finally entered the..

This surgical practice is an absolute nightmare. Attempting to schedule an appointment is practically impossible - they consistently claim no availability or instruct you to call back at 8am the..

Medical results are concerning, and my doctor suggests scheduling a consultation. Utterly frustrating. Constant restrictions and limitations everywhere. No available time slots today. Their booking..

Absolutely dreadful customer service experience. Communicating with them is like trying to reason with an inanimate object. The employees are discourteous and immediately become argumentative when..

Appallingly incompetent and substandard medical practice - 1 star is overly generous From the digital platform's functionality to the staff's demeanor and handling of medication for vulnerable..

Unable to connect via telephone and experiencing difficulties scheduling an appointment through the website