VS

Viktoria S. one year ago • From Google

Rating

Bad

Terrible medical care that left my family disappointed

I previously held this medical practice in high regard, but recently, my entire family has experienced nothing but distressing encounters. Our concerns have been completely ignored, we've received subpar medical guidance, potential health issues were brushed aside without proper examination, an incorrect referral letter was sent regarding my daughter, and scheduling an appointment has become impossible. Despite wanting to plan ahead, I was repeatedly informed that no slots were available in the next month, and they refuse to book beyond that timeframe. Two weeks ago, I filed an official complaint about the erroneous medical correspondence, and I've yet to receive any acknowledgment or response. The deteriorating quality of care, compounded by these significant medical errors, lack of available appointments, apparent indifference to patient needs, and complete silence regarding my formal complaint, have left me deeply troubled and frustrated with their service.

Other reviews for Ashcroft Surgery