ST

Sentient T. one year ago • From Google

Rating

Bad

Terrible medical care that puts patients lives at risk

Two weeks of waiting for a phone consultation regarding scan results is absolutely unacceptable. This medical practice is either overwhelmingly beyond a safe operational capacity or fundamentally failing to meet basic societal healthcare standards. You would genuinely be more effectively served consulting a local witch doctor, who would at least provide an appointment and some form of assistance. The reception staff here are callous individuals seemingly playing recklessly with patients' lives. I had a critical surgical appointment where they repeatedly mishandled my case, eventually providing a rebooking number. Upon calling, every time I stated my name, the raspy-voiced receptionist simply terminated the call. This appointment concerns a potential cancer diagnosis, yet the staff demonstrate appalling unprofessionalism and complete indifference, consistently attempting to deflect blame for their own incompetence. I have encountered not a single front desk employee who isn't discourteous; none appear even minimally competent to perform the basic task of answering a telephone.

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