Victoria Mill Medical Practice

Called multiple times, initially told I was first in the queue, but the call abruptly disconnected. Redialing placed me at second in line. When I finally reached the front of the queue, the call..

The receptionist seems completely disinterested in doing her job. I attempted to contact them 13 times, and they consistently ignored my calls. When I finally got through after multiple attempts,..

Absolute worst medical facility I've encountered.

I've been a patient at this medical office for more than seven years, and the quality of care has significantly declined. There's a notable absence of proper follow-up, and the physicians..

I waited well beyond my designated appointment time, exceeding an hour. When I attempted to seek information about my pending consultation, the receptionist, who was preoccupied with her mobile..

Seriously? No available slots in July, and they suggest checking back next week for August? How ridiculous! Their scheduling system is completely unhelpful. The most sensible approach seems to be..

Sheila, I want to express my gratitude for your assistance, compassion, and unbiased approach during my time as a patient at Victoria Mill. Your support meant a great deal to me. Warm regards,..

Unhelpful doctors. Steer clear.

Absolutely appalling service - if there were a rating lower than zero, I'd choose it. The wait time for even a simple phone discussion has ballooned to an unbelievable two weeks!

It's a serene and picturesque location with plenty of parking and comfortable seating areas. The staff and physician were excellent and highly professional.

Exceptional team members who are incredibly welcoming, compassionate, and consistently ready to assist! Scheduling appointments is a breeze, and their recently renovated spaces are immaculately..

Visited this clinic yesterday and encountered an exceptional ENT specialist who was both welcoming and meticulous. After struggling for months and experiencing unhelpful consultations at Wythenshaw,..

On Monday, May 15th, 2023, I arrived at this medical practice early in the morning, before 8 AM, for my initial consultation. The receptionist, Suzanne, was incredibly helpful and skillfully..

The medical staff here are significantly below par. I attempted to discuss my health concerns over the phone when an in-person consultation was clearly necessary. The doctors conducted minimal..

Completely unacceptable service. Attempting to schedule online yields zero results - no phone contact, no booking, they don't even request visual documentation of the problem (involving a young..

The general practitioner only conducts phone "consultations" (if you can call them that). Scheduling an appointment is impossible. Half the time, the front desk staff is discourteous and unhelpful...

GP consultations consistently run behind schedule by 15 to 25 minutes, making it challenging to coordinate daily activities around medical appointments.

Utterly exasperating encounter, with every phone call bringing a new justification. Impossible to secure same-day consultations, then told to book ahead, only to be informed that advance slots are..

I recently changed to this medical practice. The nursing staff is pleasant, the front desk is adequate, and one of the doctors I consulted with is acceptable. However, two of the physicians are..

Can't ever get a time slot, so why even bother with this clinic?