KB

Kristina B. one year ago • From Google

Rating

Bad

Terrible medical care with rude and dismissive staff

The medical professionals here can occasionally be supportive, but the experience is inconsistent. I've encountered issues with prescriptions never being processed. During a severe health crisis where I was coughing blood, a physician dismissively told me to "simply cough less". The reception area consistently represents the weakest link in this practice. Around 95% of the front desk staff are discourteous and make patients feel like unwelcome burdens. When I urgently needed to consult a doctor today, the phone receptionist flatly refused to schedule me without even inquiring about the nature of my urgent situation. Moreover, I suspect racial or cultural bias plays a role in the varying quality of treatment I receive. When my husband contacts the office, he is invariably treated with markedly more respect and consideration.

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