Stamford Hill Group Practice
Madrasah A. one year ago • From Google
Bad
Terrible medical center with unprofessional staff nightmare
I'd give a 0 if I could. The woman at the reception is incredibly discourteous, and her coworker is equally immature. They show no empathy for patients and dismissively push them aside. Their demeanor and communication resemble that of high school students manning the front desk. Paramedic nearly used a soiled ear thermometer on me, but I noticed the wax and asked if she would change it first. Utterly reprehensible service. This occurred some time ago. Today's incident: it took almost 90 minutes to get through, and Chloe at reception laughed when I explained the delay. This is neither professional nor what a patient anticipates after spending extensive time scheduling an appointment. Frankly, the front desk staff have no idea how to interact with patients. Edit: I scheduled a blood test in early July for month's end, but they altered the appointment without notifying me. The blood testing physician offered no assistance, claiming she was too busy to help me resolve the issue. These doctors seem to have lost all sense of care. Me: (entering after being called) Hello Her: sit there I observed her collecting three blood tubes and inquired about the reason and whether it matched my request. She replied that she simply follows the doctor's instructions. Clearly, she knew exactly what she was doing. Her abrupt and unwelcoming comments are inappropriate, especially considering patients are already feeling vulnerable due to health concerns. The minimum expectation is a courteous reception, regardless of personal feelings.
Absolutely dreadful service. They're impossible to reach by phone, and when you visit in person, you're left waiting endlessly, only to be told you must schedule an appointment via phone—which they..
Stamford Hill Group Practice
Emma J.
The staff here are incredibly discourteous. They desperately need comprehensive retraining or should be replaced entirely. Getting an appointment with my own physician always turns into a..
Stamford Hill Group Practice
Bogdan N.
Getting a medical consultation scheduled feels like an incredibly rare and challenging feat.
Stamford Hill Group Practice
Leah W.
NHS strikes again! The physicians are decent, but the administrative team can be frustrating. Scheduling is challenging with extensive wait times and limited appointment slots. It's clear they're..
Stamford Hill Group Practice
Simret H.
Completely absurd, particularly considering the endless hold time Wasted an entire 4 hours of my day And still couldn't get any resolution to my problems This company used to provide excellent..
Stamford Hill Group Practice
AHARON A.
The problem isn't specific to my experience, but a broader issue with the NHS - the fact that it's free seems to correlate with poor quality. If they would charge patients, like healthcare systems..
Stamford Hill Group Practice
ells u.
The front desk staff at this place are consistently unpleasant and unhappy - they seriously need to find alternative employment opportunities.
Stamford Hill Group Practice
Shirts O.
Scheduling an appointment is an absolute ordeal. Once they finally grant you a slot, they hide behind Covid protocols to avoid an in-person consultation and instead attempt a phone diagnosis!!! What..
Stamford Hill Group Practice
James H.
I am truly amazed by the other reviews I've encountered regarding this Practice. These are incredibly skilled, supremely professional, and deeply compassionate proactive professionals who have had..
Stamford Hill Group Practice
Karina O.
After attempting to schedule an appointment by phone at 9:10 am and entering a queue, my husband remains stuck at number 3 after an excruciating 2 hours and 45 minutes (having been at this position..
Stamford Hill Group Practice
Denzel L.
IMPOSSIBLE TO GET AN APPOINTMENT, EVERY SINGLE MORNING AT 8AM I PHONE HOPING TO SECURE SPOT NUMBER 30 IN LINE, BUT BY THE TIME I'M NEAR THE FRONT, EVERYTHING'S GONE AND I'M TOLD TO TRY AGAIN..
Stamford Hill Group Practice
Mow M.
The medical facility has undergone a recent renovation and provides top-notch care, with convenient online and telephone consultations where physicians consistently punctual. I've recently received..
Stamford Hill Group Practice
Leah C.
Getting a medical appointment here is becoming a real challenge. The phone lines are perpetually jammed, and waiting on hold is frustrating—I've been caller number 30 multiple times. Unless you're..
Stamford Hill Group Practice
office d.
If I could, I'd rate this zero stars without hesitation!!! The service is completely nonexistent! You're forced to call precisely at 8am or endure standing outdoors in the rain, desperately trying..
Stamford Hill Group Practice
Chaya S.
Throughout my decades-long relationship with this medical practice—spanning more than three decades—my family and I have consistently experienced exceptional healthcare. Many of the physicians here..
Stamford Hill Group Practice
Naz O.
This medical practice - my family's primary care provider - requires significant enhancement. Their communication infrastructure is practically non-functional. I recall spending endless hours..
Stamford Hill Group Practice
Michelle B.
Getting through on the phone can be a bit slow, but I'm truly impressed by how well they cater to elderly and vulnerable patients. I'm really thankful my family member is a patient at this medical..
Stamford Hill Group Practice
Mosh M.
A truly disappointing healthcare facility that falls short in nearly every aspect, particularly for patients with medical challenges. Their systems are archaic, lacking any meaningful technological..
Stamford Hill Group Practice
julius (.
I'm thoroughly impressed with this medical practice in London, which has been exceptionally helpful in managing my mother's health concerns. The ability to consult with doctors via telephone has..
Stamford Hill Group Practice
Rachel G.
I am utterly furious with this general practitioner. The service has been abysmal beyond description. They failed to properly address my Urinary Tract Infection on three separate occasions, which..
Stamford Hill Group Practice
Taty N.