SZ

Sebastian Z. 7 years ago • From Google

Rating

Bad

Terrible medical centre with rude and unhelpful staff

The receptionist with glasses was extremely discourteous. When I requested to speak with a manager, she claimed the manager wouldn't be available until after 9 o'clock, and when I asked about seeing a doctor, she flatly refused. Ironically, just moments later at 8:25, manager Carol emerged from the back room. I explained my ongoing monthly medical issue, but she immediately began criticizing me for taking "too many" tablets. She insisted I was overmedicated, despite each tablet being clearly labeled with a specific day. After a frustrating discussion, I gave up, leaving my prescription on the desk and walking out. Now I'm without my medication until I can register with another medical center. I'm genuinely concerned about my critically high blood pressure readings of 220/112, 210/98, and 200/109 over the past three days. This place absolutely does not deserve even a single star! To anyone wanting to avoid stress, I strongly advise choosing a different medical center. I sincerely hope the NHS investigates this situation, and I'm committed to pursuing action. This was hands-down the WORST healthcare experience ever! The staff is completely unhelpful, and the receptionist blatantly lies directly to patients' faces. Absolutely POOR SERVICE!

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