FC

F C. 3 years ago • From Google

Rating

Bad

Terrible medical centre with zero communication and support

I've been consistently frustrated by the lack of response and disregard for my medical needs. After obtaining an optometrist referral for an eye issue in April, I submitted the letter expecting a specialist referral, but received absolutely no communication despite multiple in-person and follow-up attempts. I was ultimately forced to seek consultation at another hospital in Coventry. Post-surgery, when my doctor instructed me to collect medicine from this medical centre, I submitted the prescription form in July but again encountered complete silence. My diabetic husband has been registered here since September and we've been unable to speak with or consult any doctor or nurse. Current medication prescriptions are based solely on a year-old letter from another physician. While one younger reception staff member appears superficially pleasant, she provides no genuine assistance. I've had to resubmit a name correction form because the first was ignored, and any requests handled by her seemingly vanish without trace. The service is appallingly unprofessional and unacceptable. What an absolute disgrace!

Other reviews for Priory Medical Centre