JB

Jasbinder B. 3 years ago • From Google

Rating

Bad

Terrible medical centre with zero patient care

This medical centre is an absolute nightmare! They display a complete lack of respect and an overwhelming sense of superiority when dealing with patients. Both the reception staff and doctors consistently fail to listen to patients; instead, they create unnecessary complications rather than showing any real compassion, and they frequently make errors! A prime example, among many, is their failure to ensure my heart medication was available on time despite sufficient advance warning. As a result, after three decades of patience, I've transferred to a different practice. This new medical centre has dramatically highlighted just how poorly St Peter's medical centre is managed and how disconnected their GPs are from patient needs. Given that I have several chronic conditions requiring lifelong medication and regular medical interaction, my experience with them has been consistently distressing, anxiety-inducing, and deeply frustrating!

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