AM

Aqdas M. one year ago • From Google

Rating

Bad

Terrible medical centre with zero patient communication

Utterly Disappointing Service – Total Communication Failure I am completely exasperated by the absolute absence of communication from Victoria and Five Elms Medical Centre. The entire experience of attempting to reach them has been monumentally frustrating. No matter how many emails I dispatch, I am met with complete silence. It feels as though they have zero concern for patient worries or the value of patients' time. It is absolutely unacceptable that in our modern era, a medical facility can be so irresponsible when it comes to addressing patient communications. Whether the matter is a routine follow-up or a critical inquiry, they systematically ignore emails, leaving patients in a state of total uncertainty. If you are seeking dependable medical treatment with even a basic level of customer service, I strongly advise you to seek alternatives. The sheer incompetence and blatant disregard for patient communication here is truly shocking. I deeply regret selecting this establishment and would never, under any circumstances, recommend it to anyone...

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