Cornbrook Medical Practice (City Road)

Steer clear. The front desk and prescription staff (especially Prescription manager Debbie) completely disregard emails and dodge phone calls. Their lack of communication has directly impacted my..

Absolutely terrible customer service. The employees were rude, unhelpful, and made me feel completely unwelcome. Their unprofessional attitude ruined my entire experience.

The receptionist's performance is laughably terrible, displaying an icy demeanor completely lacking in compassion or courtesy. Her interactions are marked by hostility and brusqueness, making it..

Attempted to schedule a consultation by phone, spent an eternity waiting only to have the call disconnected. Their so-called customer service is completely incompetent. They should be embarrassed by..

This medical center is truly exceptional. What a blessing to have the NHS. Every interaction, from the welcoming front desk team to the compassionate nurses and skilled doctors, consistently..

The most discourteous front desk personnel I've ever come across. Despite being the sole individual in the reception and waiting space, the receptionist made me feel utterly uncomfortable for posing..

I've consistently experienced exceptional treatment from the medical professionals at this facility. It's puzzling to me why so many critical reviews exist. Having observed the challenging..

Despite being a bustling medical practice, the staff consistently demonstrate a helpful and attentive approach, ensuring patients receive quality care and support.

I recently had a medical consultation scheduled and attempted to reach out to my healthcare provider. Their call-back system was incredibly frustrating - when prompted to request a callback, I was..

This general practice is absolutely terrible - the receptionist is incredibly obnoxious and unprofessional, and frankly has no business working in healthcare. This morning, I called about severe..

The medical professionals at this clinic have been incredibly supportive during this challenging period. I deeply appreciate their compassionate care throughout the year. Grateful to the team at..

Over 20 comments highlight the discourteous and disagreeable nature of your unprofessional front desk staff! You absolutely must address this issue immediately! It's truly appalling that they..

Terrible front desk service and scheduling so inflexible that you can't secure a time slot even when facing urgent medical needs

I'm not typically someone who writes reviews, but after seeing numerous negative comments, I felt driven to share my experience because they truly are the most exceptional medical professionals I've..

Steer clear of this medical practice to avoid the frustration of seeking help while unwell. After a single appointment and three phone interactions, I received no viable medical guidance. The..

Despite my background as a medical professional and having a 111 GP referral, I encountered an incredibly challenging reception process. The receptionist was an impenetrable barrier, and I was..

Extremely responsive, courteous, and supportive service that has been fantastic! I wholeheartedly endorse their work.

Incredibly discourteous front desk personnel; I absolutely cannot suggest this establishment to anyone else.

Absolutely appalling medical practice where you're guaranteed to encounter a different physician every single time. It's impossible to maintain any continuity of care, and securing an appointment..

Utterly ineffective front desk staff. Consistently experiencing lengthy wait times of around 15 minutes, only to have the call abruptly terminated, forcing you to redial and endure another painfully..