Woodlands Surgery
WS
Wonko S. 3 years ago • From Google
Bad
Honestly, I was skeptical about the negative reviews until I experienced this place firsthand. The reception staff are incompetent at basic tasks like getting your name right, and registering is a nightmare. Once you somehow manage to book in, they'll still fail to recognize you upon arrival. Even when you're the only person present, you'll be made to wait and miss your appointment because they lack the basic intelligence to identify you as the patient who supposedly "didn't show up." I'm not exaggerating - they actually called me to ask why I hadn't arrived while I was sitting right in front of the receptionist. If you somehow survive the registration process and get to see a doctor, prepare for a nightmare. I had to fight just to get the doctor to acknowledge my health concern and examine me. After 15 minutes of being told I didn't understand my own health, he reluctantly used his smartphone as a makeshift flashlight to peek into my mouth and then casually remarked, "Oh, I'd be worried if I were you." The entire encounter was disgustingly unprofessional and unhygienic. It's been over four weeks, and I'm still waiting for any follow-up or referral. At this point, I'd trust a random homeless person's medical advice over this so-called healthcare professional. Save yourself the trouble and find a real doctor with actual medical training and a shred of professional courtesy. I'm genuinely stunned by how terrible this experience was - I've never before left a GP's office wanting to confront the doctor. I'm forced to give at least one star, but this is truly a zero-star review. If I could give negative stars, I absolutely would.
robert S.