Parkside Medical Centre
Nicola E. one year ago • From Google
Bad
Terrible medical practice that fails mental health patients
The entire medical facility seems to rely solely on two physicians. The front desk personnel (specifically staff member A) display discourteous and dismissive behavior, frequently terminating phone conversations abruptly. Individuals struggling with mental health should absolutely steer clear of this practice. Despite repeatedly seeking assistance, I was left feeling suicidal. Dr. Oni's response was to dispatch a letter claiming I was offensive, and then suddenly discontinue my long-term pain medication (morphine/tramadol) simply because she disliked my demeanor. This abrupt cessation caused me severe medical complications - essentially serving as punishment for experiencing a mental health crisis. I am genuinely astonished they have maintained a seemingly positive professional rating. I am currently pursuing an official review with the Care Quality Commission to reassess their standing. ABSOLUTELY DO NOT RECOMMEND
Spent nearly two hours on hold during morning hours, only to be told no appointments are open. The front desk staff behave as if they're medical professionals, interrogating me with unnecessary..
Parkside Medical Centre
John B.
Despite the staff's generally pleasant demeanor, the countless instances of being put on hold for a quarter-hour, only to ultimately have the call disconnected, make it impossible for me to endorse..
Parkside Medical Centre
James W.
Absolutely the most incompetent medical practice I've ever encountered. I spent more than a week attempting to schedule an appointment, but their phone lines are perpetually unattended. Their..
Parkside Medical Centre
paul t.
The front desk personnel are absolutely terrible. They consistently provide incorrect details, contradict information shared by physicians, and fail to relay messages to doctors when asked. I cannot..
Parkside Medical Centre
Stephen S.
Medical services have significantly improved lately. The personnel have been exceptional. Front desk employees have consistently been charming and helpful. I'm known for being vocal about issues..
Parkside Medical Centre
Jacey M.
This medical center has been our go-to healthcare provider. From the very beginning, we've consistently experienced exceptional treatment here. I have complete confidence in the general..
Parkside Medical Centre
Doreen H.
Absolutely dreadful phone support that seems endless. Impossible to secure an actual appointment, just useless callback promises. I've attempted scheduling three times for my grandson, and twice..
Parkside Medical Centre
Adele B.
I've encountered no issues with this medical practice. The staff consistently demonstrate politeness and warmth. While securing appointments can be challenging occasionally, this is a universal..
Parkside Medical Centre
stefan M.
Absolutely terrible medical practice - without a doubt the most incompetent healthcare facility I've encountered. The entire staff, starting from the front desk and extending to the physicians,..
Parkside Medical Centre
Callum L.
Good doctors, that's the only positive thing I can say. ESCALATE TO ICB Trying to reach them in the morning is an absolute nightmare - it's been 1 hour and 17 minutes since they opened, and I've..
Parkside Medical Centre
Kingsley K.
Absolutely appalling customer service over the phone. The representative was completely unhelpful, dodging my inquiries and abruptly transferring me without explanation, which resulted in my call..
Parkside Medical Centre
Sameer K.
Abysmal customer support.... I called early in the morning and after enduring a lengthy wait, I was informed that all slots were already filled within moments. Eventually, I managed to secure an..
Parkside Medical Centre
Moom S.
I wholeheartedly endorse this medical facility due to the exceptional front desk team, the competent nursing staff who provide valuable guidance on post-operative care, and the physicians and..
Parkside Medical Centre
julez1964 j.
The front desk staff is completely incompetent and has no business interacting with customers. I submitted an online request for an urgent appointment, only to receive a response indicating..
Parkside Medical Centre
Sarah J.
After enduring months of suffering due to Dr Deolkar discontinuing my medication because of practice cost constraints, I finally managed to reinstate the medication with help from a Circle..
Parkside Medical Centre
Books B.
I've been a patient at this medical practice for four years, and generally, I've had no significant issues. Nevertheless, when calling and being placed on hold, the background music is unbearable—an..
Parkside Medical Centre
Aleksandra W.
The absolute worst general practice clinic I've ever encountered!!! It's completely ridiculous
Parkside Medical Centre
Kija T.
Reached out by phone twice recently, and each call was answered swiftly. The staff demonstrated exceptional responsiveness and courtesy.
Parkside Medical Centre
Sam J.
Despite its contemporary facade, this practice lacks substance and competence. Securing a GP appointment is virtually impossible. Telephone consultations are the sole option, and if your work..
Parkside Medical Centre
Carl C.
I exhausted my pain medication supply 3 days ago and proactively visited my physician beforehand to request a refill. Today, 72 hours later, I called to follow up on the matter, only to be informed..
Parkside Medical Centre
Shawana W.