Pendre Surgery
Jason T. 10 years ago • From Google
Bad
Terrible medical practice that fails patients completely
1 star. Perpetually shuttered. During rare open hours, booking an appointment feels like an interrogation. They seem to handpick only the most convenient cases. The wait times are unbearably long. Our infant daughter's medical concerns were consistently overlooked. They declined to assist us regarding a discriminatory neighbor, refusing to draft a supporting document or engage with housing authorities about our concerns. The experience inflicted unnecessary emotional strain on my pregnant wife. Moreover, the practice frequently closes for "training" purposes. They should conduct staff training off-site and maintain an operational clinic to serve patients' actual medical needs. Otherwise, this feels like a mockery of healthcare - more akin to children playing doctor than a legitimate medical facility. They need to improve. Utterly unacceptable service standards.
From my perspective, the staff and doctors consistently strive to do their best given the challenges they face, and it's unfortunate that the Practice receives numerous negative reviews. It's a..
Pendre Surgery
Rich M.
Customer service here is incredibly frustrating. Their phone lines are painfully slow, and you're constantly left waiting on hold with no resolution in sight.
Pendre Surgery
Tom J.
Scheduling an appointment at this facility is an absolute nightmare. Their single phone line makes booking nearly impossible, and once you finally get there, the wait is interminable. I arrived..
Pendre Surgery
GB U.
Throughout the years, Pendre has been an incredible support to us, and I am filled with deep appreciation and admiration for their consistent assistance.
Pendre Surgery
Kate R.
Unfortunately, since my initial review, the outstanding physician I was consulting with has departed. I've had two phone consultations since then, the first being quite unsatisfactory, while the..
Pendre Surgery
Belinda W.
Drove my daughter to her medical visit
Pendre Surgery
Jack R.
It would be safer to stand in the middle of a busy highway than attempt to get medical attention at this practice. In years past, my sole interaction with a doctor here was during a suicide attempt..
Pendre Surgery
Jason T.
1 star. Perpetually shuttered. During rare open hours, booking an appointment feels like an interrogation. They seem to handpick only the most convenient cases. The wait times are unbearably..
Pendre Surgery
John P.
I visited the practice nurse this morning, and she was absolutely fantastic - genuinely approachable and direct. Her extensive professional expertise was evident, and she quickly helped me feel..
Pendre Surgery
Marilyn M.
Poorly managed medical facility. The doctors are excellent, but accessing them is challenging.
Pendre Surgery
charlotte m.
I'm utterly astounded by the complete lack of responsiveness. For more than a week, I've been attempting to schedule an appointment. I submitted an electronic consultation a week ago, called on..
Pendre Surgery
Maureen S.
New doctor refused to continue my medication prescribed by my previous physicians in Liverpool. Now I'm forced to make repeated trips between locations just to obtain my prescription and receive..
Pendre Surgery
Barbara A.
Pendra has been a reliable health supplement that has supported my family's wellness for the past seven years.
Pendre Surgery
Stephen m.
Consistently courteous, welcoming, and supportive
Pendre Surgery
Alan Jolliffe
Appatently. the syreet i.n the village i live in is the only streey in the village which is out of the area to be a patient, even though you have go up my syreet a further mile and beyond to other..
Pendre Surgery
James D.
The surgical team is competent, but the front desk staff member consistently displays an unwelcoming attitude and appears to take pleasure in making appointment scheduling difficult...
Pendre Surgery
Adam A.
Scheduling an appointment here is a nightmare. Every morning, you're forced to call precisely at 8:30, and even after battling through to speak with someone, they invariably claim they're fully..
Pendre Surgery
L T.
I'm crossing my fingers that these 5 stars will help elevate their ratings, as I have absolutely no complaints about the medical practice. The front desk team consistently demonstrates exceptional..
Pendre Surgery
Colin H.
The reception staff consistently greet you with a warm smile, and the physicians are incredibly personable. Their management of the COVID-19 situation has been exemplary.
Pendre Surgery
Mad H.
The healthcare team demonstrated remarkable compassion, expertise, and dedication. Following a sudden, devastating event affecting my family, we received outstanding support and treatment. Their..
Pendre Surgery
Graham N.