JT

Jason T. 9 years ago • From Google

Rating

Bad

Terrible medical practice that fails patients completely

1 star. Perpetually shuttered. During rare open hours, booking an appointment feels like an interrogation. They seem to handpick only the most convenient cases. The wait times are unbearably long. Our infant daughter's medical concerns were consistently overlooked. They declined to assist us regarding a discriminatory neighbor, refusing to draft a supporting document or engage with housing authorities about our concerns. The experience inflicted unnecessary emotional strain on my pregnant wife. Moreover, the practice frequently closes for "training" purposes. They should conduct staff training off-site and maintain an operational clinic to serve patients' actual medical needs. Otherwise, this feels like a mockery of healthcare - more akin to children playing doctor than a legitimate medical facility. They need to improve. Utterly unacceptable service standards.

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